This policy applies to the INTRANEX Driver Android application and its connected driver workspace. The application is intended for authorized professional drivers whose organization uses INTRANEX.
1. Who is responsible
“Intranex” Ltd (Bulgarian: „Интранекс“ ООД), UIC 204221674, VAT ID BG204221674, provides the INTRANEX platform. Depending on the working relationship and the organizations involved in a trip, the driver’s employer or contracting organization may also determine how work-related personal data is used. Questions may be sent to info@intra-nex.com.
2. Data the app may process
Account and installation
- Account identifiers and the organization to which the authorized driver profile belongs.
- A technical installation identifier, device model, Android version, application version, installation status and last connection time.
- A protected device credential used to authenticate that installation. The credential is not placed in URLs or ordinary error messages.
Trip and operational data
- Assigned vehicle and active trip context, work-shift state, operational statuses and driver actions.
- Messages and trip documents available through the protected driver workspace.
- Connectivity, heartbeat, offline-queue state and limited technical diagnostics needed to deliver and troubleshoot the service.
Precise location
When the driver explicitly starts location sharing during an open work shift and an active trip, the app processes precise coordinates, capture time and location accuracy. The server also records its receipt time and validates whether the installation, shift and trip are authorized.
The first Android version does not request access to contacts, microphone, camera or broad device file storage. Documents available inside the protected workspace follow the permissions of that workspace.
3. Why we process data
- To authenticate an authorized driver installation and show the assigned work.
- To coordinate an active trip, display current operational status and provide recent location to authorized dispatch roles.
- To maintain the connected trip dossier, deliver documents and preserve traceable operational evidence.
- To keep the service secure, detect lost connectivity, prevent cross-organization access and troubleshoot technical failures.
- To meet applicable legal obligations and handle documented disputes or investigations.
INTRANEX Driver does not use personal data for advertising and INTRANEX does not sell driver personal data.
4. How location sharing works
- The driver must be signed in on an active, non-revoked installation and assigned to a vehicle with an active trip and open shift.
- The driver presses the visible “Start GPS sharing” control and grants the required Android permission.
- Android runs a foreground location service and displays a persistent system notification while sharing is active. Location may continue when the app interface is closed or the screen is off.
- Sharing stops when the driver ends the shift, presses the stop control, signs out, loses the valid assignment, revokes the permission, or the installation is revoked after server synchronization.
The app cannot transmit location when the phone is off, the app is force-stopped, location services are disabled, permission is withdrawn or the device is unavailable. A dispatcher cannot secretly start GPS on the driver’s phone.
6. How long data is kept
Personal data is kept only for as long as necessary for the stated operational, security, evidentiary and legal purposes. Different records have different lifecycles: the current vehicle position may be replaced by a newer position, while confirmed trip facts and documents may need to remain in the trip dossier.
Frequent raw GPS points are retained for 30 days from capture and are then automatically deleted. Confirmed trip facts and documents follow their separate retention rules and are not deleted merely because the raw GPS period expires. Data required for a documented legal dispute may be preserved for longer under a controlled legal-hold process.
7. Security
INTRANEX uses encrypted network connections, protected installation credentials, server-side authorization and company-separated access controls. A lost or replaced installation can be revoked without disabling unrelated installations. No system can guarantee absolute security; suspected unauthorized access should be reported promptly.
8. Your choices and rights
You can decline location permission and still view the driver workspace, although GPS sharing will be unavailable. You can stop active sharing using the visible control, disable the Android permission or contact your organization about a revoked or replaced device.
Subject to applicable law, you may request information about your personal data, access, correction, deletion, restriction, objection or portability, and may lodge a complaint with the competent data-protection authority. Some records may need to be retained to meet legal or evidentiary obligations. If your employer or contracting organization determines the processing, it may be the appropriate first contact for a work-related request.
9. Changes to this policy
We may update this policy when the application, processing purposes or legal requirements change. The current public version will show its effective date and last-updated date.
10. Contact
“Intranex” Ltd / „Интранекс“ ООД
UIC 204221674 · VAT ID BG204221674
14-ta St. 3, Apt. 8, Evksinograd, 9000 Varna, Bulgaria
Email: info@intra-nex.com